How to reduce documentation errors

List of the contents of this article:

• 1,How to reduce documentation errors What are the useful software systems for the quality inspection of production and manufacturing enterprises?
• 2, 12365 What is the complaint phone number
• 3, What are the functions of intelligent voice quality inspection?

What are the useful software systems for the quality inspection of production and manufacturing enterprises?

MES system: MES is the abbreviation of manufacturing execution system. It is a software system used to manage the manufacturing process, which can help enterprises realize production planning, production scheduling, material management, quality control and other functions.

Our company uses the GMP version of the new page software, and the company has relatively high requirements for quality inspection. After searching for a long time, we finally adopted this GMP version, and the process is also very smooth. This version is relatively good for quality inspection, and the quality inspection report template used by our company can also be printed into the system, which is also very convenient.

The ERP of the manufacturing industry mainly includes Zhibang International, Yicheng and Panpu. The product I have personally experienced is Zhibang integrated ERP, which is a product that helps production and manufacturing enterprises reduce costs and increase efficiency.

For example, SAP MES is a powerful MES software, which can help enterprises realize visualization across equipment, workshops and supply chains, and support enterprises to realize equipment management, quality management, production planning, inventory management, order management and other functions, which can effectively improve the productivity of enterprises. Rate and product quality.

ERP software can not only help electronics manufacturing factories improve the quality of work, but also ensure the stable improvement of product quality.

What is the complaint number of 12365

The role is to perform the administrative functions given by the Product Quality Law and strengthen complaints and reporting Work to meet the increasing needs of consumer complaints.

is the information consultation and complaint number. 12365 is a comprehensive service platform integrating reporting and complaint handling, consulting services, information transmission and other functions. It is an important part of the administrative law enforcement system of the quality inspection system.

Quality Complaint: 12365. 1 Safety Complaint: 12350. 1 The fire safety reporting telephone number is: 96119. The telephone number for food safety complaints is: 12331.

The complaint number of the Market Supervision Administration is 12315. 12365" is a comprehensive service platform integrating reporting and complaint handling, consulting services, information transmission and other functions, and is an important part of the administrative law enforcement system of the quality inspection system.

is a special service number for complaints and reports of the quality and technical supervision system, which is mainly used for complaints and reports of quality problems in the production field.

"12365" is a comprehensive service platform integrating reporting and complaint handling, consulting services, information transmission and other functions. It is an important part of the administrative law enforcement system of the quality inspection system.

What are the functions of intelligent voice quality inspection?

1. Voice quality inspection is to recognize the customer's voiceDon't use words, use words to do analysis and quality inspection, check whether the customer service has said hello, said disrespectful words, and insulted customers, etc. to carry out some columns of compliance quality inspection or non-compliant quality inspection.

2. Voice quality inspection Voice quality inspection is widely used in the field of intelligent outbound and customer service. Voice recognition technology has a wide range of applications, which can be used in smart customer service, smart home, smart navigation, smart cars and other fields. It can help people complete tasks faster and more accurately and improve work efficiency.

3. Intelligent voice quality inspection limits the application scenario to the voice scene. The technologies involved generally include voice transcription, keyword retrieval, semantic understanding, emotional recognition, etc. It can detect the content, emotion, whether it contains sensitive content, violations, bad service attitude, etc. of voice data in multiple dimensions.

4. Intelligent voice quality inspection generally uses big data processing technology to carry out all-round quality inspection management of voice calls on the basis of voice recognition and analysis of language meaning.

5. The intelligent customer service system is online customer service and voice customer service respectively. Voice customer service communicates with customers. Quality inspection uses natural semantic processing technology to first convert voice into text and then detect the content. Through data analysis, it helps customer service personnel correct mistakes and improve service quality. Ronglian is a professional information technology company.

6. At present, intelligent quality inspection can distinguish the roles of customers and customer service, and there is no problem in interrupting and grabbing calls. When inserting and grabbing calls, the system will display overlap, including the display of overlapping duration. The background can determine the service attitude of customer service and other factors through the value of overlapping duration.